bet49 Terms and Conditions

1 General Provisions

bet49 is an online gaming and sports betting platform providing services to users in Bangladesh. These terms apply to the bet49 website, mobile version, and all related services.

By using bet49 services, you confirm that you have read and understood these terms and agree to comply with all their provisions. If you do not agree with these terms, please refrain from using our services.

bet49 reserves the right to change, update, or amend these terms at any time. We will post a notice on our platform before any changes take effect. Continuing to use the service after any changes means you have accepted the updated terms.

2 Account Registration and Use

A valid account must be created to enjoy services on bet49. You are required to provide accurate and complete information at the time of registration.

2.1 Registration Terms

• Each user may create only one account. Opening more than one account under the same person's name is strictly prohibited.
• The name, address, date of birth, and contact information provided when creating an account must be truthful and accurate.
• It is your responsibility to keep your account password confidential. You may not allow anyone else to use your account.
• If unauthorised access to your account occurs, you must notify our support team immediately.

2.2 Account Types and Benefits

On bet49, you can start with a standard account and advance through the VIP program to Bronze, Silver, Gold, Platinum, and Diamond levels. Weekly cashback benefits increase at each level.

3 Age Verification and Identity Confirmation

bet49 services are available only to those aged 21 or above. At the time of registration, you must confirm that you are at least 21 years old.

As part of identity verification, bet49 may request government-issued ID, proof of address, or other documents from you at any time. Failure to provide this information may result in your account being temporarily suspended.

4 Deposit and Withdrawal Policy

Popular Bangladeshi payment methods are supported for depositing and withdrawing funds on bet49. All transactions are secured with SSL encryption.

4.1 Deposit Rules

• Deposited funds must be sent only from your own personal payment account.
• Deposits sent from third-party accounts will not be accepted and will be returned.
• Make sure to use the correct reference number when making a deposit.

4.2 Withdrawal Rules

• Your account identity verification must be completed before submitting a withdrawal request.
• Withdrawals can only be made to the same payment method used for the deposit.
• bet49 may request additional information or documents as needed, which may affect the 5–30 minute timeframe.
• bet49 reserves the right to hold a withdrawal if fraud is suspected or while a verification process is ongoing.

5 Bonuses and Promotional Offers

bet49 offers bonuses and promotional offers from time to time. Each offer is available under specific terms and conditions.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳20,000. A 25x wagering requirement must be met before this bonus can be withdrawn.

5.2 General Bonus Usage Rules

• Each user may claim each bonus offer only once.
• Bonus funds may not be used for progressive jackpot bets unless specifically stated.
• If a withdrawal is made before the wagering requirement is met, the bonus balance will be cancelled.
• bet49 reserves the right to modify or cancel any bonus offer.
• If multiple accounts or unusual betting patterns are detected, the bonus may be cancelled.

6 Betting Rules and Conditions

All betting activity on bet49 is conducted under specific rules. Separate rules may apply for sports betting, live casino, and slot games.

6.1 General Betting Rules

• A confirmed bet cannot be changed or cancelled.
• If an error occurs in a bet due to a technical issue, bet49 may cancel that bet.
• Bets placed due to incorrect odds or unintentional errors may be corrected or cancelled.
• A bet will not be accepted if the betting account does not have sufficient balance.

6.2 Sports Betting

When betting on cricket, football, kabaddi, and other sports, follow the specific rules for each event. Maximum limits apply to betting on BPL, IPL, T20, and international matches.

6.3 Live Casino and Slots

For live casino games and slot games, the individual rules of each game apply. Rules set by game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe must also be followed.

7 Fair Play and Security

bet49 is committed to ensuring a fair and safe environment for all players. We use Random Number Generator (RNG) technology to keep the outcome of every game completely random and unbiased.

• All games are regularly tested by third parties.
• No player or staff member may artificially influence the outcome of a game.
• If a game result is voided due to a technical error, the staked amount will be refunded.

8 Prohibited Activities

Involvement in any of the following activities will result in immediate account closure and all balances may be forfeited:

• Operating multiple accounts or accessing another person's account.
• Exploiting the bonus system to create unusual or artificial betting patterns (bonus abuse).
• Using hacking, malware, or other illegal software.
• Conducting money laundering or illegal financial activities.
• Participating in match fixing or any form of unethical betting activity.
• Misconduct or harassment of other users.
• Using fraudulent or stolen payment methods.

9 Account Suspension and Closure Policy

bet49 may temporarily suspend or permanently close an account in the following circumstances:

• A breach of these terms occurs.
• Identity verification is not completed.
• Fraud or suspicious activity is suspected.
• At the user's own request (voluntary closure).
• Based on a responsible gaming request (self-exclusion).

The valid balance of a suspended account will be returned via the designated payment method after the verification process is completed.

10 Privacy and Personal Information

bet49 places the highest importance on protecting the privacy of your personal information. How we collect, use, and protect your information is described in detail in our Privacy Policy.

• Your personal information will never be sold to third parties.
• Limited information may be shared for security verification and legal requirements.
• All data is secured with SSL encryption.

11 Responsible Gaming Policy

bet49 gives the highest priority to responsible gaming. Gambling is entertainment — it should not be considered a source of income.

• You can set deposit limits, bet limits, or login time limits on your own account.
• A temporary break (cooling-off period) or full self-exclusion option is available if needed.
• The use of parental control tools is recommended to protect minors.

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Limitation of Liability

bet49 accepts no liability in the following cases:

• If a bet or game session is affected by an internet disconnection or technical failure.
• If the user's password or account information is disclosed to another person.
• If there is a delay or issue with a third-party payment provider's system.
• If the service is interrupted due to unforeseen events or force majeure.

In the case of a verifiable technical error, bet49 may consider reasonable compensation. However, the amount will always be limited to the actual bet value.

13 Changes and Updates to Terms

bet49 reserves the right to modify these terms at any time. For significant changes, we will send a notification to the registered email address or display a clear notice on the site.

If you continue to use the service after receiving notice of changes, you will be considered to have fully accepted the new terms. If you disagree with any change, please contact our support team to close your account.

14 Contact and Complaint Resolution

For any questions or complaints regarding these terms or bet49's services, please contact our support team:

• Email: [email protected]
• Live Chat: Support available 24/7 in Bengali

After a complaint is submitted, we will provide an initial response within 48 hours and will work to resolve it as quickly as possible.